Two processor boards are available for varying capacity needs. MBX IP has a 19-inch rack-mount form factor and a higher-end processor suitable for future growth.
Vertical also sells the WAVE ( News - Alert) IP communications system which is similar to MBX IP in terms of capacity, but is recommended for all-IP deployments or for businesses that need for more robust contact center, networking and management.
System capacity scales from 50 to 414 ports and up to 324 extensions and provides the next step up from the 48-extension SBX IP. The new MBX IP supports Vertical, Vodavi and Comdial phones, as well as Vertical’s SBX IP VoIP phones. 4, 2011. MBX IP is positioned as a migration path for large key system needs and is a good fit for growing businesses that currently deploy the Vertical SBX IP key system or a legacy key system from Comdial or Vodavi, two companies previously acquired by Vertical. Vertical Communications began rolling out the new MBX IP system to dealers in December 2010, with general availability as of Jan. A roadmap for 2011 includes important enhancements for SMBs such as a UC Application for presence, instant messaging and video, an IP DECT ( News - Alert) system and a hospitality application. Read more below. MBX IP has some functionality over and above the SBX IP such as voicemail to e-mail notification with WAV file attachments, an ACD capability with support for multiple supervisors and Web-based reporting and built-in VoIP channels. MBX IP supports a range of new and legacy telephones, including the earlier Vodavi and Comdial digital phones, as well as the SBX IP digital and VoIP telephones. MBX IP is positioned as the “going forward system” for businesses currently deploying the Vertical SBX IP Key system introduced in 2008 or for customers with a legacy key system from Comdial or Vodavi, two companies previously acquired by Vertical.
Takeaway: Vertical reaches out to growing small and mid-sized businesses (SMBs) with the new MBX IP, a converged TDM/IP system that scales from 50 to 324 extensions (target is 200 extensions).